PBSA How It Works

How It Works

How The Service Works

PBSA operators register their property through our online digital platform and are issued a unique PIN (Property Identification Number)

The operator selects one of the following service options: eLaundry Smart Lockers, Reception Service, or Residents’ Room Service.

Each resident is assigned a unique PIN, allowing them to register for the service via the eLaundry PBSA app or website.

Students receive a eLaundry welcome pack, including branded recyclable laundry bags and a selection of branded goodies.

Students can then place orders online, selecting their preferred collection and delivery dates and times.

PBSA operators benefit from earning monthly commissions on every order placed.

API Integration Ready

The eLaundry application has been designed to seamlessly integrate with an operator’s existing in-house digital platform, delivering a streamlined and intuitive experience for both the operator and their resident end users.

Services and Pricing Plans

Subscription Options

A range of flexible laundry subscription plans tailored to different budgets and needs, enabling tenantstopay in advance for services throughout their tenancy and potentially benefit from cost savings.

Pay-As-You-Go Services

A flexible pay-as-you-go service for those who prefer to pay only for the laundry services they use, with convenient on-demand solutions available whenever needed.

Additional Premium Services

Duvet and bedding laundry services, dry cleaning, steam ironing, and specialist care for delicate garments labelled ‘do not tumble dry’ or ‘hand wash only’.

Payment Options

Build our service into your room rate and be billed monthly minus your commission

Residents can pay eLaundry directly and operators will be paid monthly commissions

eLaundry Welcome Pack

Residents will receive a branded eLaundry welcome pack and goodies that will include:

Laundry Bag

One laundry bag that typically holds 7kg of laundry. As long as the zip closes, everything is included in the price. T&C’s apply.

One Small Mesh Bag

For personal underwear items, the bag must remain securely zipped, and its contents will not be handled until they are ready to be washed and tumble dried. This procedure is in place to protect the privacy of your tenants and ensure the safety of our laundry operatives. The bag must be placed inside the eLaundry laundry bag and is included as part of your allowance.

One Large Mesh Bag

For any items that require the special care. Perfect for those designer labels, hand wash only and do not tumble dry items. This bag must be placed inside the Laundry laundry bag and forms part of the allowance.

Dry Cleaning Hanging Bag

For all drycleaning items on our dry-cleaning pricelist. All items will be cleaned, steam pressed and returned on hangers.

Branded Welcome Gifts

A selection of eLaundry branded gifts which your tenant can keep; coffee mug, fridge magnet etc. eLaundry also offers the option for the gifts to be banded with the operators company branding or the accommodation branding.

Total Customisation

Your residents can choose their detergent, fabric conditioner & preferred water temperature at time of ordering

Water Temperature Options:

Cool Wash

30º Wash

40º Wash

Detergent & Fabric Conditioner Options:

Ariel

Outstanding stain removal

Fairy

Perfect for sensitive skin

Smol

Kind to the planet

Lenor

Leading fabric conditioner

Residents can pay eLaundry directly and operators will be paid monthly commissions

In-House Smart Lockers

Smart lockers are operated by the eLaundryPBSA App for customer ease & convenience

WORLD LEADERS IN SAFETY & HYGIENE

CERTIFIED EXCELLENCE
We ensure your items are treated with the highest level of care, safety, & cleanliness, exceeding industry standards.

We are proud to be a certified B Corp

B Corps Do Things Differently

They balance profit with purpose, and at eLaundry that really matters to us, because we genuinely care about our people, our customers and the planet.

GET IN TOUCH

Want to arrange a collection? Have a question? Want to talk to us?

Simply WhatsApp us using the link below and we will get right back to you.

WE ARE HERE TO HELP

eLAUNDRY & THE ENVIRONMENT

Sustainability is Key

Did you know at elaundry we don’t just care about your clothes and textiles? We care about the planet and people too.